POPI Act Compliance

Failure to comply with the requirements of the POPI Act could have dire consequences. Although one cannot and shouldn't shy away from the legal aspects of the Act, POPIA should be seen as an opportunity to identify, clean-up and manage information better, and in doing so, improve business processes.  Don't fall into the trap of implementing POPIA just to meet your compliance requirements.

Steps to take Immediately

Download the Act and draft regulations and become familiar with them.

Review all the pages on this website and keep in touch as this will be updated frequently.

Add yourself to our "keep-up-to-date with POPIA" mailing list. In keeping with the spirit of POPIA, we promise not to spam you or abuse your information. 

Appoint an Information Officer and ensure that he is aware of his roles and responsibilities.

Make decision makers and key personnel in your organization aware that the law has changed in accordance with the POPI Act and the severe consequences of non-compliance.

Conduct a current status risk assessment / information audit to establish data protection compliance level.

Document what Personal Information you currently hold, where it comes from, how it is to be used and who you share it with.

Produce a POPI Act policies and procedures manual and ensure that everyone who deals with Personal Information is aware of the legal implications of this Act. This manual is to include your organizations privacy policy with regard to:

• Data collection (type of data, purpose, consent, legal aspects, minimality, and transparency) Data access and accuracy (correct, complete, reliable and process of updating information)
• Data usage and restrictions (purpose, relevance, restrictions, legality, permission, limitations)
• Data storage (physical, off-site, electronic, back-up, cloud storage)
• Data security safeguards (physical, electronic, network, password control, disaster recovery. Disclosure (legality, consent, data subject awareness, data request handling)
• Responsibilities (All directors, top management, Information Officer, personnel dealing with Personal Information, vendors, contractors, suppliers)
• Complaints (process, handling, legalities, transparency)
• Retention (retention schedule) Destruction (destruction schedule) Implement staff awareness training (all current staff, new appointees and regular refresher training).

Put procedures in place to monitor and enforce compliance.

“POPIA” THE PROTECTION OF PERSONAL INFORMATION ACT

The POPI Act is a new all-inclusive piece of legislation, a privacy law,  that safeguards the integrity and sensitivity of private information. Companies are required to carefully manage the data capture and storage process of Personal Information.

The defition of Personal Information as set out in the POPI Act is as follows:

‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to:

1. information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or 5 mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
2. information relating to the education or the medical, financial, criminal or employment history of the person;
3. any identifying number, symbol, e-mail address, physical address, telephone 10 number, location information, online identifier or other particular assignment to the person;
4. the biometric information of the person;
5. the personal opinions, views or preferences of the person;
6. correspondence sent by the person that is implicitly or explicitly of a private 15 or confidential nature or further correspondence that would reveal the contents of the original correspondence;
7. the views or opinions of another individual about the person; and
8. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information 20 about the person;

The Act ensures that Personal Information of both individuals and juristic entities is sufficiently protected, used in a manner for which it was gathered and that facilitates transparency around the following:

• What is done with the personal information;
• Why and how it is processed (from collection, to usage, sharing, disposal, archiving, etc);
• Who the personal information is shared with (third parties – both locally and internationally, other legal entities);
• What types of personal information is processed and for what purpose.
• Privacy is about ensuring that both individuals and juristic entities are aware of what is being done with their personal information. The South Africa Constitution emphasizes the right to privacy. This means that ultimate ownership of the personal information resides with the individual/juristic entity concerned.